Part of the Punjab Police ASI 2026 course.Take a mock test →
DIGITAL LITERACY · FOUNDATION SERIES

Internet and the Web: Browsers, Search Engines, URLs and Online Tools

A simple guide to the World Wide Web: who made it, how a URL and DNS work, the browsers and their makers, browser features, how Google search works, and instant messaging and VoIP.

Punjab PolicePSSSB15 MIN READ
A black NeXT computer and monitor on display in a glass case
This NeXT computer at CERN was used by Tim Berners-Lee as the first web server in the world. Every website today follows the idea he tested on it. Image: Coolcaesar (en.wikipedia), Wikimedia Commons · CC BY-SA 3.0

The Internet is a huge network of computers joined together. The World Wide Web (WWW) is a service that runs on it: billions of linked pages that you open in a web browser. You find pages with a search engine and reach them with an address called a URL. This page covers what Punjab Police SI and Constable papers ask about the web, browsers, search engines, URLs, instant messaging and VoIP.

60+
Past questions on this page
Punjab Police SI & Constable
1989
Web proposed at CERN
By Tim Berners-Lee
1993
Mosaic browser
NCSA, USA
443
Port used by HTTPS
Plain HTTP uses 80

The Internet and the World Wide Web

They are not the same thing. Learn the difference first.

INTERNET VS WORLD WIDE WEB
Internet
World Wide Web
What it is
A network of networks
Linked pages on servers
Made of
Cables, routers, computers
Web pages and hyperlinks
Uses
TCP/IP
HTTP, HTML, URL
The web is an application layer that uses the internet's infrastructure. It is not the internet itself, and not a physical network.
WordMeaning in one line
Web pageOne document on the WWW, viewed in a browser
WebsiteA group of web pages under one domain name
Home pageThe first or main page of a website
Web serverThe computer that stores pages and delivers them to clients
Web browserThe software you use to open and move around the web
Hypertext / hyperlinkText with links; a link is one click that opens another page
WWW = the whole collection of websites and web pages stored on web servers and reached from your computer through the internet.
CLIENT–SERVER: THE THREE PARTS OF EVERY WEB VISIT
  1. I
    Web client
    Usually your browser. It asks for a page.
  2. III
    Network
    Carries the request and the reply.
  3. II
    Web server
    Finds the page and sends it back.
Take away any one of the three and the page never reaches you.
The man who made the web
Tim Berners-Lee smiling, speaking on stage
Sir Tim Berners-Lee
Born 1955 · Inventor of the World Wide Web
  • British scientist. Proposed the web at CERN (Europe's physics lab near Geneva) in 1989
  • Built its three basics: HTML, URL and HTTP, plus the first browser and the first web server
  • The first website went online in 1991
KEY TERM
Web scripting and dynamic pages

A static page shows the same thing to everyone. A dynamic page changes, for example your inbox or a live score. Small programs called scripts make this happen. This is called web scripting. JavaScript is the best-known example.

Static page→+ scripts→Dynamic page
QUICK CHECK
The World Wide Web was invented by ______.
Tap an option to answer
QUICK CHECK
The internet works on client–server computing, which has three basic components. Which are they? I. Web client (may be the web browser) II. Web server III. Network
Tap an option to answer

Web addresses: URL, HTTP, domain names and DNS

How the browser knows where a page lives.

KEY TERM
URL = Uniform Resource Locator

A URL is the full address of a page or file on the web. It tells the browser how to fetch it (the protocol) and where it is (the domain and the path). The word is Uniform, not "Universal".

https://→www.example.com→/notes/index.html
Part of the URLExampleWhat it tells
Protocol (scheme)https://The rules used to fetch the page
Domain namewww.example.comThe website's name, easy for people to remember
Top-level domain (TLD).comThe last part of the domain name
Path/notes/index.htmlThe exact page or file on that site
TLD
.com

Commercial: companies and businesses.

TLD
.org

Organisations, often non-profit.

TLD
.gov / .gov.in

Government websites.

TLD
.edu

Education: schools and universities.

TLD
.in

Country code for India.

WHAT HAPPENS WHEN YOU TYPE A WEB ADDRESS
  1. You type the URL
    In the browser's address bar.
  2. DNS
    DNS finds the IP address
    The Domain Name System turns the name into a number such as 142.250.x.x.
  3. Browser sends an HTTP request
    To the web server at that IP address.
  4. Server sends the page
    The browser shows it on your screen.
DNS works like the phone's contact list: you tap a name, the phone dials the number.
HTTP VS HTTPS
HTTP
HTTPS
Full form
Hyper Text Transfer Protocol
HTTP Secure
Data
Sent as plain text
Encrypted (locked)
Port
80
443
HTTP is the set of rules a browser uses to ask a server for pages. The S means the connection is encrypted; browsers show a lock icon.
  • HTML (HyperText Markup Language) is the language in which web pages are written.
  • An email address is not a URL. It has the shape username@domain, like smithk@gmail.com. A URL starts with a protocol, like http://.
  • A path like D:\Email\Standard is a folder on your own computer, not a web address.
QUICK CHECK
What is the full form of 'URL'?
Tap an option to answer
QUICK CHECK
What is the full form of 'HTTP'?
Tap an option to answer
QUICK CHECK
Which of the following is an example of an email address?
Tap an option to answer

Web browsers and who made them

From Mosaic in 1993 to Edge in 2015. Years and makers are asked often.

KEY TERM
Web browser

A web browser is a software program that lets you open and navigate the World Wide Web. It asks servers for pages, shows them, and gives you an address bar, back/forward buttons and bookmarks. You also reach a search engine through a browser.

You→Browser→Web pages
The browser pioneer
Marc Andreessen seated, speaking at an interview event
Marc Andreessen
Born 1971 · Co-author of Mosaic, co-founder of Netscape
  • Wrote Mosaic with Eric Bina at NCSA (National Center for Supercomputing Applications), USA, in 1993
  • Mosaic was the first popular graphical browser: pictures appeared with the text
  • Then co-founded Netscape, maker of the Netscape Navigator browser
BROWSERS THROUGH THE YEARS
  1. 1990
    WorldWideWeb

    Tim Berners-Lee's first browser, at CERN.

  2. 1993
    Mosaic

    NCSA's graphical browser that made the web popular.

  3. 1994
    Netscape Navigator

    The leading browser of the mid-1990s.

  4. 1995
    Internet Explorer, Opera

    Microsoft's IE; Opera from Norway.

  5. 2003
    Safari

    Apple's browser, the default on Mac computers.

  6. 2004
    Mozilla Firefox

    Open-source browser of the Mozilla Foundation.

  7. 2008
    Google Chrome

    Google's browser.

  8. 2015
    Microsoft Edge

    Came with Windows 10 and replaced Internet Explorer.

BrowserMade byRemember
ChromeGoogleMost used browser today
EdgeMicrosoftComes by default with Windows 10 and later
FirefoxMozillaOpen source: anyone can read and change its code
SafariAppleBuilt into macOS and the iPhone
OperaOpera (Norway)Started in 1995
Internet ExplorerMicrosoftOld browser, replaced by Edge
Chrome, Opera, Firefox and Safari are all web browsers, even when the paper shows only their icons.
COMMON TRAPS
  • Google is a company and a search engine, not a browser. Its browser is Chrome.
  • ChatGPT is an AI chatbot, not a browser. You open it inside a browser.
  • Firefox is Mozilla's, not Amazon's. Amazon Web Services is a cloud company and makes no browser.
  • Edge (2015) vs Internet Explorer (1995): both are Microsoft's. If the year is 2015, the answer is Edge.
QUICK CHECK
Which of the following was the first web browser developed by the National Centre for Supercomputing Applications?
Tap an option to answer
QUICK CHECK
Which of the following web browser software was launched by Microsoft in the year 2015?
Tap an option to answer
QUICK CHECK
Apple launched a web browser in the year ______ and named it ______.
Tap an option to answer

Browser features: tabs, bookmarks, Incognito

The buttons and settings you use every day.

Feature
Tabs

Open many web pages in the same window. Click a tab to switch.

Feature
Bookmark

Saves a site's URL so you can open it later in one click. Edge and IE call it a Favourite.

Chrome
Reading list

Keeps pages you want to read later, marked read or unread.

Feature
History

An automatic list of pages you have visited.

Feature
Home button, address bar

Home goes to your start page. The address bar is where you type a URL.

The main use of tabs is not to show two sites side by side. For that you usually open two windows (a few newer browsers also have a split-screen view).

Shortcut (Chrome on a PC)What it does
Ctrl + TOpen a new tab
Ctrl + WClose the current tab
Ctrl + Shift + NOpen an Incognito window
Ctrl + DBookmark this page
Ctrl + HOpen History
Ctrl + SSave the page as a file
Ctrl + PPrint the page
F5Reload the page
KEY TERM
Incognito mode

Chrome's private window. When you close it, Chrome does not keep your history, cookies or form entries. But the websites, your office network and your internet provider can still see what you do. Firefox calls this Private Browsing.

Ctrl + Shift + N→Incognito window→Nothing saved on close
Chrome: Settings → Privacy and securityUse it to
Clear browsing dataDelete history, cookies and saved files
Cookies and other site dataControl cookies and tracking
SecuritySafe Browsing: protection from dangerous sites
Site SettingsContent and permissions for a site: camera, location, pop-ups
Settings names can change a little between Chrome versions.
  • Save a page to read offline: press Ctrl + S. In the three-dot menu, the 2023 paper's answer was More tools → Save page as. Newer Chrome versions have moved it to a "save and share" submenu.
  • Print a web page: first open the page, then print it (right-click → Print, or Ctrl + P).
  • Quick Tabs in Internet Explorer showed small pictures (thumbnails) of all open tabs at once.
QUICK CHECK
Which feature is available in Google Chrome to keep your browsing private?
Tap an option to answer
QUICK CHECK
About Chrome's 'Privacy and security' settings, which statements are true or false? (i) Click Site Settings to control how Chrome manages content and permissions for a site. (ii) Click Cookies and other site data to control cookies and tracking. (iii) For safe browsing protection, click Clear browsing data.
Tap an option to answer

Search engines: how Google finds pages

Crawl, index, show results. The most-asked topic on this page.

Sergey Brin and Larry Page standing side by side
Sergey Brin (left) and Larry Page (right) started Google in 1998, while they were students at Stanford University, USA. Image: Joi Ito, Wikimedia Commons · CC BY 2.0
KEY TERM
Search engine

A search engine is a software system that searches the web for you. It keeps a huge database (the index) of web pages, images, programs and newsgroups. You type keywords, and it shows a list of matching pages. You open it through a web browser.

Keywords→Search engine→List of pages
HOW GOOGLE SEARCH WORKS: THREE STAGES
  1. program
    1. Crawling
    Programs called web crawlers (spiders, bots) visit pages and download their text, images and videos. Google's crawler is Googlebot.
  2. database
    2. Indexing
    Google studies each page and stores what it learns in the Google Index, a very large database.
  3. 3. Serving results
    When you search, Google looks in its index, not the live web, and shows the best matches.
Crawler = the program that collects pages for the index. Index = the database. SEO is something website owners do to rank higher.
Search engine
Google

Most used in the world. Started by Larry Page and Sergey Brin.

Search engine
Bing

Microsoft's search engine.

Search engine
Yahoo!

Began in 1994 as a web directory.

Search engine
Baidu

The main search engine in China.

Search engine
DuckDuckGo

Known for privacy: it says it does not track users.

Not search engines: "Page" (just a web document), Cisco (a networking company), Safari (a browser), MS-Word.

KEY TERM
Web directory

A web directory is a list of websites sorted by people into subjects, like Arts, Sports or Science. You click down the categories instead of typing a query. Yahoo! started this way. Bing has always been a crawler-based search engine.

Type this in GoogleResult
"Punjab Police" (double quotes)Only pages with this exact phrase
jobs OR examsPages with either word
jaguar -car (minus sign)Leaves out pages with "car"
site:gov.inResults from that site or domain only
QUICK CHECK
Google Search is a fully automated search engine that uses software known as ______, which regularly explores the web to find pages to add to the index.
Tap an option to answer
QUICK CHECK
Google analyses the text, images and video files on a page and stores the information in Google ______, which is a large database.
Tap an option to answer
QUICK CHECK
Which of the following is used in Google search engine to search for exact phrases or names?
Tap an option to answer

Talking online: instant messaging, VoIP and Google tools

Chat, calls, cloud and good manners online.

THREE WAYS TO REACH SOMEONE
Instant messaging
SMS
VoIP
Sends
Text in real time
Short text
Voice calls
Travels over
Internet, in an app
Mobile network
Internet
Example
WhatsApp chat
Phone text
WhatsApp call, Skype
Instant messaging (IM) = near-real-time messages through an app or software built into another product. It is the technology behind internet chat rooms.
KEY TERM
Presence

Presence is the IM feature that shows whether a friend or co-worker is online right now: available, away, busy or offline. The small green dot next to a name is presence.

Contact→Green dot→Online now
DRAWBACKS OF IM
  • Too many notifications break your focus
  • Short messages; poor for long or formal writing
  • Not higher cost: it uses your existing internet
VOIP IN ONE LOOK
  • Voice over Internet Protocol
  • Calls over the internet, free or very cheap
  • Pager, fax and SMS are not VoIP
Google
Google Meet

High-quality video meetings.

Google
Google Duo

Google's personal video and VoIP calling app. It was later merged into Google Meet.

Google
Google Workspace

A suite (group) of apps: Gmail, Drive, Docs, Sheets, Meet and more. Earlier called G Suite.

Not Google
FaceTime, WhatsApp, Messenger

FaceTime is Apple's. WhatsApp and Messenger belong to Meta.

Google Lens reads images, Google Drive stores files, and Google Classroom runs online classes.

Way to connectHow it works
Dial-upA modem dials over a standard telephone line. Slow, up to about 56 kbps. The phone is busy while online.
DSLDigital Subscriber Line: faster, also on the phone wire, and the phone stays free
3G / 4G / 5GMobile data from phone towers
SatelliteSignal from a satellite to a dish
Cloud provider
Amazon Web Services (AWS)

Amazon's cloud.

Cloud provider
Microsoft Azure

Microsoft's cloud.

Cloud provider
Google Cloud Platform

Google's cloud.

Cloud = renting computing power and storage over the internet. "Virtual Cloud Service" is a made-up name, not a company.

KEY TERM
Netiquette

Net + etiquette. The rules for behaving correctly online: be polite, do not type in ALL CAPITALS (it reads as shouting), respect privacy and do not spam.

QUICK CHECK
A key feature of many instant messenger clients is the ability to see whether a friend or co-worker is online and connected through the chosen service. This capability is called ______.
Tap an option to answer
QUICK CHECK
Which of the following is a kind of technology that lets you make calls over the Internet free of cost, or at a very low cost?
Tap an option to answer
QUICK CHECK
Which of the following is NOT a cloud service provider company?
Tap an option to answer

Quick revision

Full forms, traps and one-line facts.

FLASHCARDS
Full forms: tap to check
WWW
World Wide Web
URL
Uniform Resource Locator
HTTP
Hyper Text Transfer Protocol
HTTPS
Hyper Text Transfer Protocol Secure
HTML
HyperText Markup Language
DNS
Domain Name System
ISP
Internet Service Provider
NCSA
National Center for Supercomputing Applications
VoIP
Voice over Internet Protocol
IM
Instant Messaging
MMS
Multimedia Messaging Service
SMS
Short Message Service
DSL
Digital Subscriber Line
TLD
Top-Level Domain
COMMON TRAPS
  • Internet ≠ WWW. The web is a service that runs on the internet.
  • Crawler vs index: the crawler is the program; the index is the database.
  • Bookmark vs history: you choose bookmarks; history is saved automatically.
  • Web page vs website: one document vs a collection of pages.
  • Mosaic vs Netscape: Mosaic came first, from NCSA.
  • Dial-up vs DSL: both use the phone wire, but only dial-up keeps the phone busy.
Also asked onceTap to open
  • Netscape Navigator is a web browser.
  • Firefox is the browser of the Mozilla Foundation (first released in 2004; new versions come out every year).
  • Safari is Apple's own browser and the natural choice on macOS.
  • Match: web browser → Mosaic; domain name → .org; web page → a single hypertext document; web page address → URL.
  • To find material for a project (say, on the Greenhouse Effect), use a search engine, not MS-Word, MS-Excel or the operating system.
  • If asked what the process of indexing web content is called, the paper's answer was web crawler (not SEO, web mining or meta search engine).
  • MMS = Multimedia Messaging Service: pictures, audio and video by phone message. SMS is plain text.
  • Instant messaging = sending messages in real time through an online messaging platform (not by post, and not only on social media).
CHECK YOURSELF

You type www.punjabpolice.gov.in and press Enter. Write the four steps until the page appears.

Show answer

1. The browser reads the URL. 2. DNS turns the domain name into an IP address. 3. The browser sends an HTTP(S) request to the web server. 4. The server sends the page and the browser shows it.

Frequently Asked Questions

What is the difference between the Internet and the World Wide Web?

The Internet is the worldwide network of connected computers. The World Wide Web is a service on top of it: linked web pages that you open in a browser using HTTP and URLs.

Who invented the World Wide Web?

Sir Tim Berners-Lee, a British scientist, proposed it at CERN in 1989. He also created HTML, URLs, HTTP, the first browser and the first web server.

What is the full form of URL?

Uniform Resource Locator. It is the full web address of a page, made of a protocol (https://), a domain name and a path.

What does DNS do?

The Domain Name System translates a domain name such as www.example.com into the IP address of the server, so the browser knows where to send its request.

Which was the first graphical web browser?

Mosaic, released in 1993 by NCSA in the USA, was the first widely used graphical browser. Marc Andreessen, one of its authors, later co-founded Netscape.

Which web browser is open source?

Mozilla Firefox. Its source code is public, so anyone can read and change it. Internet Explorer, Edge and Safari are proprietary.

What is Incognito mode in Chrome?

A private window, opened with Ctrl + Shift + N. Chrome does not keep its history, cookies or form data after you close it, but websites and your network can still see your activity.

How does a search engine like Google work?

In three stages. Web crawlers download pages, Google stores what it finds in the Google Index, and when you search it shows the best matches from that index.

How do I search for an exact phrase on Google?

Put the phrase inside double quotation marks, for example "Punjab Police Sub Inspector". Google then shows only pages with those words in that exact order.

What is presence in instant messaging?

Presence is the feature that shows whether your contacts are online, away, busy or offline, like the green dot next to a name in a chat app.

More in Internet & Web

← All Internet & Web notes