TRAI Notifies Telecom Consumer Protection (Thirteenth Amendment) Regulations, 2026
TRAI notified the Telecom Consumer Protection (Thirteenth Amendment) Regulations, 2026 on 22 September 2026, requiring telecom operators to offer more voice- and SMS-only Special Tariff Vouchers (STVs) for subscribers who do not need bundled data. Operators must match every validity period of 30 days or less offered for bundled STVs with a voice/SMS-only option, provide at least one STV renewable on the same date each month, and price these with a largely proportional reduction over bundled plans. The draft was issued on 7 April 2026, drew 1,132 stakeholder responses, and an Open House Discussion followed on 15 June 2026. It corrects the 2024 Twelfth Amendment.
TRAI was established under the TRAI Act, 1997; HQ New Delhi | TRAI regulates tariffs, interconnection and quality of service | Special Tariff Vouchers are prepaid offers for voice, SMS or data services